Terms of Service

Effective Date: August 7, 2025

Acceptance of Terms

By accessing or using Magic Mail Co.'s platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

Description of Service

Magic Mail Co. provides a digital platform that enables children to engage in real-time conversations with beloved magical figures through artificial intelligence technology. Our Service includes:

• Interactive conversations with magical characters
• Age-appropriate content delivery
• Conversation transcripts and summaries for parents
• Product recommendations based on conversation content

User Eligibility and Account Requirements

Parent/Guardian Accounts:

• You must be at least 18 years old to create an account
• You must be the parent or legal guardian of any child using the Service
• You are responsible for all activity on your account
• You must provide accurate and complete information

Child Users:

• Children under 13 require parental consent and supervision
• All child interactions are monitored and recorded
• Parents maintain full control over child accounts

Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to extract, copy, or reverse-engineer our AI technology
• Share login credentials with unauthorized users
• Use the Service to collect information about other users
• Interfere with or disrupt the Service or servers
• Upload or transmit harmful content, viruses, or malicious code

Content and Intellectual Property

Our Content:

• All platform content, including AI responses, is owned by Magic Mail Co.
• Our trademarks, logos, and branding are protected intellectual property
• You may not reproduce, distribute, or create derivative works without permission

User Content:

• You retain ownership of conversation content you create
• You grant us a license to use conversation data to improve our Service
• We may use anonymized conversation data for training and development

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you consent to our data practices as described in our Privacy Policy.

Payment Terms and Subscriptions

Subscription Plans:

• Access to premium features requires a paid subscription
• Subscription fees are charged in advance on a recurring basis
• All fees are non-refundable except as required by law

Free Trial:

• Free trial periods are available for new users
• Your subscription will automatically begin after the trial period
• You may cancel before the trial ends to avoid charges

Cancellation:

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds are provided for partial billing periods

Affiliate Partnerships and Product Recommendations

• Product recommendations are based on conversation content and interests
• We do not guarantee product quality or merchant performance
• All purchases are made directly with third-party retailers
• Returns and customer service are handled by the respective merchants

Disclaimers and Limitations

Service Availability:

• Our Service is provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free operation
• Scheduled maintenance may temporarily affect Service availability

AI Technology:

• Our AI responses are generated by computer algorithms
• We strive for appropriate and safe content but cannot guarantee perfection
• Parents should review conversations and report any concerns

Limitation of Liability

To the fullest extent permitted by law, Magic Mail Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you for the Service in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless Magic Mail Co. from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. Upon termination:

• Your right to use the Service will cease immediately
• We may delete your account and associated data
• Provisions regarding liability and indemnification will survive termination

Governing Law and Dispute Resolution

These Terms are governed by the laws of Nevada, United States. Any disputes will be resolved through binding arbitration in Las Vegas, Nevada, except for claims that may be brought in small claims court.

Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes via email and post the updated Terms on our website. Continued use of the Service after changes indicates acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

Thank you for using Magic Mail Co. We're committed to providing a safe, magical experience for children and peace of mind for parents.